May 15, 2009
International Language Services, Inc. (ILS) has successfully completed its third annual ISO 9001: 2000 renewal audit by TÜV Services*. ILS originally received ISO 9001:2000 certification in March of 2006.

Chief Operating Officer, John Funk noted, “We are very pleased that this quality audit identified no exceptions to our defined quality processes. This clearly demonstrates that our entire team has fully committed to incorporating these processes into their work flow.”

International Language Services is a full service translation firm providing translations of technical manuals, product documentation, marketing materials and other business communications into over 100 languages for medical and industrial manufacturers since 1982.

Company President Arlene Jullie comments, “Clients rely on us to deliver on time translations that are accurate and audience appropriate. Since many of our manufacturing clients have ISO certifications for their own quality processes, they appreciate the effort involved to obtain certification and the value of having quality processes audited by an impartial third party. For those without in-house multiple language expertise, ISO certification assures them that the translations we provide accurately communicate their message.

As part of its ISO compliance, ILS tracks on time delivery and customer satisfaction. For the last six months, ILS boasts on time delivery of 99.24%.

* TÜV Services is part of TÜV SUD America, a provider of compliance solutions for businesses. For more information, visit www.tuvamerica.com

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